SUPPORT

We provide wide range of technical consultancy. Typically, this is done via knowledge bases, live chat, email or phone – and aims to solve technical problems such as installation issues, login errors and other technical difficulties that can have a negative impact on the user experience. The five level of tech support.
  • Pre-support
  • Self-service
  • First line of support (human contact)
  • Second line of support (Complex issues)
  • Third line of support (custom support)
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